
Frequently Asked Questions
Product Questions
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I always paint with oils and non-toxic solvents, though I choose between canvas, aluminum board, and oil paper for my substrate, depending on the painting itself. I select high-quality products to ensure the lifespan of my paintings, including oils from Vasari, Williamsburg, and Old Holland, solvents from Chelsea Classic Studio, and the amazing Rosemary Brushes.
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Sure! I have finished maple floater frames that are a perfect finishing touch for your painting. If you’d like this option added, please contact me and I can update the listing or invoice you for framing. The painting will then arrive fully framed and ready to hang with D-rings and wire attached. If you want to remove framing from an existing listing, I can also do that, just let me know.
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I do! My reproductions are created using a giclée printer on lovely gallery-quality matte canvas to reproduce the vibrant colors and texture of their originals. They are available to my Collector's List.
Shipping
Please note that if shipping costs $10+ more than what you paid at checkout, I will send you an invoice for the remainder before shipping the order. Thank you for your understanding!
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I will do everything I can to ship your purchase as quickly as possible. It should leave the studio within a week of checkout or I will contact you.
Original paintings must be completely dry before shipping (this can take 4-7 weeks from completion of the painting), to ensure they can be safely wrapped for travel. If paintings are in the drying process, I will note the approximate shipping date on the product page.
Prints are created on-demand in the studio, so please allow 1-2 weeks for shipping. Standard prints (without varnish) should ship within a week. Prints with varnish will require extra drying time, so please allow two weeks for those to ship.
Please reach out if you have a deadline and we’ll find a solution. Otherwise, if shipping will be delayed more than a week from your order, I will contact you with updates.
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I ship via USPS or UPS and will provide tracking information as soon as the order ships. Most domestic orders will arrive within 4-5 days. If you need something more quickly, please contact me.
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I am not liable for any loss or damage incurred during transit. I do my absolute best to package your purchase as carefully as possible, and I insure each original or print to its full value. If your original or print is lost or damaged, please work with the carrier to file a claim.
Returns
I want you to be so happy with your purchase, and I do my best to handle every order with care and transparency. If you have questions, please reach out.
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All original artwork is final sale. Prints in their original packaging can be returned within 14 days of order delivery, though the customer will be responsible for return shipping and a 20% restocking fee (based on the value of the print). Any prints damaged in return shipping due to insufficient packaging cannot be accepted by the studio.
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All original artwork is final sale. If you would like to exchange a print still in its original packaging, you can do so within 14 days after delivery. You will be responsible for return shipping and a 20% restocking fee. Your exchange will ship once your return has been received at the studio.
Ownership: Who owns the artwork?
I retain all rights to the images I create, even after purchase. When you purchase an original painting, you have the right to display the piece, but you may not reproduce the artwork at any time or resell it within a year without my written permission.
If you have any questions, please contact me.